21,635 subscribers a community for 7 years, 4 monthslast post 29 days ago [+]
Guidelines for Askers
1. Follow up after receiving answers!
Readers attempting to help you deserve thank-you's and upvotes! Also, after finding a solution, please make sure to mark your post using the "edit solved status" (or "flair") button.
2. Questions must be within the bounds of Apple’s EULA.
Certain subjects are not appropriate for /r/AppleHelp, including:
- Developer Previews and AppleSeed Betas. If you are running a beta or developer preview, head over to /r/AppleHelp_Betas.
- Jailbroken devices.
- Bypassing an Activation Lock or firmware password.
3. Include as many details as possible.
Certain information may be crucial for solving issues. Please make sure to include the following:
- Your model of Mac, iPhone, iPad, iPod, etcetera.
- Your version of iOS or Mac OS X.
- Photos or screenshots of the issue Mac or iOS device.
- If posting a log or crash report, upload it to Gist.
- If posting the same question in multiple places, include links to the other threads.
4. Please stay calm!
We're here to help, and this is the easiest way for us to do that. Fixing problems over the internet is incredibly difficult!
Guidelines for Readers
5. Be polite and kind at all times.
Rudeness will not be tolerated! Suggesting someone "Google it" is a good example of this. People come here for help, so please don't shove them right back out the door. These posts will be deleted.
6. Answers must be within the bounds of Apple’s EULA.
For a list of subjects inappropriate for /r/AppleHelp, see Guideline 2 above.
7. Do not downvote questions. Do upvote interesting questions and helpful answers.
Downvoting questions you feel are annoying or repetitive is counterproductive. However, if a response is rude, irrelevant, or harmful, please report it.
Filter By Category
Want a Flair?
We have four flairs to offer! PM the Mods with a GCX screenshot (or other proof), and we'll add flair proudly proclaiming your expertise! No rank is an indication that the person is always, or even mostly, correct.
- Apple Helper: These fine individuals are hand-picked by the moderators as a badge of their expertise, despite not having any formal Apple training. (Please do not request this title. It is granted solely at the moderator's discretion.)
- Apple Trained: Current or former Apple employees who do not possess a higher level of certification.
- Apple Certified: Current or former Apple employees who have a certain level of certifications are given this title.
- Apple Expert: These folks have received the highest level of training Apple has to offer, whether as an Apple Genius, an independent contractor, or an authorized service professional.
Special thanks for the CSS from its creators at /r/Apple: /u/Xapher19, and /u/gouch23!